Our Delivery & Returns Policy
Delivery costs UK (to one address)
For orders consisting of reward stickers, bookmarks or door hangers delivery is £3.00.
Delivery is FREE for all UK Mainland orders over £149 + VAT.
For UK Mainlands orders under £149 + VAT delivery is £5.
For large and bulky items delivered to: Isle of Wight prices is £17, Highlands and Islands £27. For small items despatched via Royal Mail to Isle of Wight and Highland and Island, delivery is £5.
Delivery to Northern Ireland, the Channel Islands and the Isle of Man
Please call our customer service team on 01509 211953 for information on shipping costs and to place your order.
Shipping outside the UK
Please call our customer service team on 01509 211953 for information on shipping costs outside the UK and to place your order. Please note we do not deliver to Canada and the USA
Normal delivery is approximately ten days. Some items may take up to 28 days.
If there is a problem with any part of your order, please inform us within 7 days of receipt.
By law, you have the right to withdraw from your purchase of a product within fourteen working days of the day after the date the item was delivered to you. To cancel your purchase you must package the item securely and send it back to us in good order with a covering letter saying you wish to cancel the purchase. The item should be received by us at our address above within fourteen working days.