Delivery & Returns


Delivery costs UK (to one address)
For orders consisting of reward stickers, bookmarks or door hangers delivery is £3.00.

Standard UK Mainland Delivery (Orders up to £149.99):
(Orders over £150):
£5.00
Free
Northern Ireland Delivery (Orders up to £19.99):
(Orders from £20 to £147.99):
(Orders over £148):
£5.00
£20.00
£27.00
Scottish Islands Delivery (Orders up to £19.99):
(Orders from £20 to £147.99):
(Orders over £148):
£5.00
£20.00
£27.00
Isle of Man Delivery (Orders up to £19.99):
(Orders from £20 to £147.99):
(Orders over £148):
£5.00
£20.00
£27.00
Scilly Isles Delivery (Orders up to £19.99):
(Orders from £20 to £147.99):
(Orders over £148):
£5.00
£20.00
£27.00
Channel Islands Delivery (Orders up to £19.99):
(Orders from £20 to £147.99):
(Orders over £148):
£5.00
£20.00
£27.00
Isle of Wight Delivery (Orders up to £19.99):
(Orders from £20 to £147.99):
(Orders over £148):
£5.00
£20.00
£27.00

Shipping outside the UK
Please call our customer service team on 01992 454567 for information on shipping costs outside the UK and to place your order. Please note we do not deliver to Canada and the USA

Normal delivery
Normal delivery may take up to 10 working days. Personalised items may take longer.

Returns policy
If there is a problem with any part of your order, please inform us within 7 days of receipt.

By law, you have the right to withdraw from your purchase of a product within fourteen working days of the day after the date the item was delivered to you. To cancel your purchase you must package the item securely and send it back to us in good order with a covering letter saying you wish to cancel the purchase. The item should be received by us at our address above within fourteen working days.